What personal information do we collect from the people that visit our blog, website or app?
When registering on Shake4help, as appropriate, you may be asked to enter your name, email address, device model or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our app or when the user press “save” in the shake4help app Settings.
How do we use your information?
We may use the information we collect from you when you register, or when you send any email notification from our app, in the following ways:
- To send you some important information about shake4help app.
- To contact you as customer support.
- To be able to send automatic alerts to your emergency contacts from the app in order to let them know that you are using shake4help and you could be sending any emergency alert in the future.
How do we protect visitor information?
We do not use vulnerability scanning and/or scanning to PCI standards.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures enters, submits, or accesses their information to maintain the safety of your personal information.
All shake4help alerts are triggered only from the shake4help app to the owner emergency contacts via email or SMS without passing to any of our shake4help servers(no backend process), so with this we are not processing or saving any alert info, tracking location or any sensitive info into our servers, because all this info is sent directly to the owner emergency contacts.
Why Shake4help request BIND_DEVICE_ADMIN permission?
As Shake4help is an app that helps you in any emergency situation, this includes when you lost your phone and you want to use the Shake4help features to locate your phone remotely or lock your phone remotely, via SMS with a secret pin that only the owner knows. (Shake4help requires the BIND_DEVICE_ADMIN permission to support the ‘lock-your-phone’ functionality with a custom pin in order to block any attempt from a not allowed user external user to access to your personal information in your device.
We understand that this is a sensitive permission for any user, however this is the unique way to address a lock-your-phone with a new pin remotely, as benefit for the owner (in case he/she lost his/her phone) that’s why we are only using this permission to allow the user to access to this ‘lock-your-phone-remotly’ functionality in our paid version, and this option can be easily enable/disable directly from the shake4help app settings configuration page.
Do we use 'cookies'?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly.
However, you can still place orders .
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
We do not include or offer third party products or services on our website/App.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
Users can visit our site anonymously
Users are able to change their personal information:
• By logging into their account
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It's also important to note that we do not allow third party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal informatioen from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safty online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email notification as soon as posible.
App Registration and e-mail provider
As part of shake4help configuration process, you will be asked to provide information such as name, email, and some information about your designed recipients. This information will be retained only in our private shake4help gmail account (as we used this as email provider considering its high security and reliability) and in our private shake4help server that we use as backend. Mejidroid Solutions is the unique entity that administrate this account and the information that it contains,
Last Edited on 2017-05-28